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About Us

Mission Statement

Our mission is to:

Provide practical and emotional support to those affected by sight loss

Our Values

Collaboration - Working together to share knowledge, skills, ideas, and experience.

Empowering - Promoting confidence and independence, supporting individuals to reach their full potential.

Integrity - Build trust by displaying empathy, honesty and understanding.

Respect and Dignity - Ensuring all the people who use or work within our organisation are treated with respect and dignity and are given supportive, inclusive choices and are acknowledged as individuals in an equal and fair way.

Our Aims

Promote independence - through offering advice and guidance about the equipment and services available to support individual needs.

“the advice I got about equipment available has made such a difference” - Muriel M.

Increase confidence - by supporting people along their sight loss journey, whether this is through learning new skills or providing a listening ear.

“the whole experience has been amazing. I feel more confident and positive.” - Jackie S.


Reduce isolation - by providing members with the opportunity to socialise with peers through our groups and activities or our Friends on the Phone service.

“you know you are among friends. It’s a good place to come.” - David H.

Educate and support - external organisations by increasing awareness of sight loss in the wider community.


Advocate for members.


“I am really grateful to HSB for helping my voice be heard about the changes in the bus station” - Cathy.

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